Política de reembolso
Paoship Return Policy
At Paoship, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a simple return process.
1. Return Period:
Returns are accepted within 10 days from the date of delivery. After this period, we cannot offer refunds or exchanges.
2. Product Condition:
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The product must be unused and in the same condition as received.
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It must include all accessories, tags, and original packaging.
3. Return Process:
To start a return:
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Send an email to esmerlin92@icloud.com with your order number and reason for the return.
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Our team will provide detailed instructions for sending the product back.
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Once we receive and inspect the product, we will process the refund to your original payment method within 5 to 10 business days.
4. Shipping Costs:
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Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.
5. Non-Returnable Products:
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Special offer items
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Customized products
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Personal care products, such as creams or soaps
6. Exchanges:
If you wish to exchange your product for another, the same return policy applies. Once we receive the product, we will help you process the exchange.
Contact:
For any questions about returns or exchanges, please contact us at esmerlin92@icloud.com.